Return and Refund Policy

HERE AT FIREWOOD FELLAS,

WE STRIVE TO PROVIDE AN EXQUISITE ARRAY OF PRODUCTS AND SERVICES THAT EMBODY THE HIGHEST STANDARDS OF QUALITY AND CRAFTSMANSHIP. SHOULD OUR OFFERINGS NOT ALIGN WITH YOUR EXPECTATIONS, WE ENCOURAGE YOU TO REACH OUT TO US.

WE SHALL DELIBERATELY ASSESS EACH CIRCUMSTANCE INDIVIDUALLY, FOR WE BELIEVE IN THE ART OF CUSTOMER SATISFACTION. IN THE UNLIKELY EVENT THAT OUR PRODUCTS FALL SHORT OF OUR RIGOROUS CRITERIA, WE WILL GLADLY OFFER A COMPLIMENTARY EXCHANGE OR REPLACEMENT. HOWEVER, IF OUR PRODUCTS DO MEET OUR STRINGENT STANDARDS.

WE REGRET TO INFORM YOU THAT RETURNS CANNOT BE ACCEPTED DUE TO THE SIGNIFICANT LABOR AND EFFORT REQUIRED FOR BOTH DELIVERY AND RETRIEVAL OF OUR EXCEPTIONAL GOODS. SHOULD YOU HAVE ANY INQUIRIES OR REQUIRE FURTHER INFORMATION, PLEASE DO NOT HESITATE TO CONNECT WITH US THROUGH OUR CONTACT PAGE.